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General Hydroviv information. Best place to start if you are new to Hydroviv.

What is a Hydroviv Drinking Filter System?

Hydroviv Drinking systems are customized for your unique water supply to remove toxic contaminants like arsenic, chromium 6, lead, and PFAS. After you place the order, we use your shipping address to look up your water quality data and optimize your

How do your water nerds optimize a drinking filter specifically for me?

Our “Water Nerds” analyze water quality data from local, county, state, and federal databases to help determine present contaminants in your drinking water. Using your shipping address, we’re able to assemble a filter based on what we find. If you’re

Does Hydroviv alter the PH of the water?

Hydoviv systems do not alter the PH of the water.

How easy is it to install a Hydroviv water filter?

As easy as it gets!  All connections are screw-on, screw-off.  No cutting, drilling, or anything of the sort.  A video that shows all of the installation steps can be viewed HERE. If for whatever reason you cannot connect your Hydroviv filter to your

I Live In An Apartment. Will Hydroviv Water Filters Connect to My Faucet or Damage My Plumbing?

Faucets in apartments use the same connections that are used in houses.  Unlike reverse osmosis (RO) systems, hooking up a Hydroviv water filter does not require you to drill a hole in your drain pipe or counter top.  If you move out of your apartmen

Does Hydroviv Provide Installation Services In My Area?

Even though our system is built for people without plumbing experience to connect (watch installation here), some people prefer to have someone else do it. If that's the case, you can easily find an insured/reputable handyman or plumber using a servi

What Can I Read About Hydroviv?

While we don't pay for PR (perhaps to our detriment), we've been fortunate enough to receive some great coverage. Here are links to some of the more prominent articles we've been a part of:. Shark Tank! In April of 2019 we aired on ABC's Shark Tank.C

Where Can I Find Real User Reviews?

You can see reviews from real customers (3rd party verified) HERE. We're aware of our users posting reviews on the following platforms:. Yelp. Facebook. Google. We also recently added review forums to each of our product pages.  Unlike other companie

How Do I Reach a Human?

There are a couple of ways:. Live Chat:  Operated by real Hydroviv Waternerds. Not a chatbot or call center. Use the blue bubble on your screen to start a chat with our team. Email: Drop us a line at [email protected]. Note*:  If you are a company o

I am a Member of the Media. How Do I Reach Someone?

Media inquiries should be sent to [email protected].

What do Hydroviv Drinking Water Filters Remove?

At Hydroviv, our drinking water filtration systems are specifically designed to address the contaminants found in your local water supply. Our primary focus is on contaminant removal to provide you with clean and safe drinking water. Please note that

What about Arsenic?

Filter formulations that require Arsenic removal include specialized ceramics to effectively remove arsenic, both iii and v. This sets us apart from other filtration techniques like reverse osmosis, which doesn't do a great job removing arsenic iii.