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What is the Process for making a Return?

If you happen to order the wrong item or are dissatisfied with your purchase, you can return it by reaching out to our customer support team. Detailed instructions will be emailed to you, in line with the return policy stipulations. Remember to ensur

How do I cancel an order or change the payment method?

If you would like to cancel an order or change the payment method after realizing the current method may lead to issues such as overdraft, please be aware that the capability to alter the order depends on its processing status. If the order has not b

How do I manage my subscription?

Your Hydroviv Customer Portal is the hub for all subscription management. Skip, reschedule, or cancel your subscription at any time by logging in with your account email and password.