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OUR TEAM OF WATER NERDS WOULD BE HAPPY TO HELP WITH YOUR QUESTIONS.

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Hydroviv Help Center

FAQ's regarding Hydroviv products and services.

HYDROVIV HELP CENTER

What is a Hydroviv Drinking Filter System?

How do your water nerds optimize a drinking filter specifically for me?

Does Hydroviv alter the PH of the water?

How easy is it to install a Hydroviv water filter?

I Live In An Apartment. Will Hydroviv Water Filters Connect to My Faucet or Damage My Plumbing?

Does Hydroviv Provide Installation Services In My Area?

What Maintenance is Recommended?

What Can I Read About Hydroviv?

Where Can I Find Real User Reviews?

How Do I Reach a Human?

I am a Member of the Media. How Do I Reach Someone?

GETTING STARTED

What is the difference of the Fridge and Sink systems?

What exactly do your drinking water filters remove?

Are Hydroviv Filters NSF Certified and Independently Tested?

Do Hydroviv Drinking Water Filters Remove GenX and Other PFAS?

Do Hydroviv Drinking Water Filters Remove Lead?

Do Hydroviv Drinking Water Filters Remove Chromium 6?

Does Hydroviv Use Unproven/Unvalidated Filtration Media?

Do Hydroviv Water Filters Use Reverse Osmosis?

Does Hydroviv remove Fluoride?

What else do Hydroviv Filters Remove?

Why Doesn't Hydroviv Provide Blanket Lists of Contaminants/Percentages Removed?

Does Hydroviv remove minerals or soften water?

Drinking Cartridge Formulation

How to Install the Fridge / Icemaker system.

My fridge filter lid was already tight when it arrived. Is that ok?

Connection Size Adaptors For Fridge System

How long do the fridge cartridges last?

Fridge Systems

How to install the Sink System

My sink filter lid was already tight when it arrived. Is that ok?

Connection Size Adaptors For Sink System

Can The Sink Filter Be Used On A Hot Sink Line

How long do the sink cartridges last?

Sink Systems

FRIDGE & SINK SYSTEMS

What do the Shower filters remove?

Are your shower filters 3rd party certified?

Shower Filter Installation

SHOWER FILTERS

What If I Want to Give a Filter as a Gift?

My order never arrived

Why Can't I Buy Hydroviv Water Filters At Big Box Stores or General Purpose Marketplaces?

What is the warranty?

Orders

What Are Your Shiping Lead Times?

Will I Get A Tracking Number?

Can you Ship to a PO BOX?

Shipping

What Subscriptions do you offer?

How Do I Log Into My Hydroviv Replacement Subscription?

Subscriptions

What is Hydroviv's Return Policy?

Returns

Orders/Shipping/Subscriptions/Returns

General Hydroviv information. 
Best place to start if you are new to Hydroviv.

Hydroviv help articles related to our Fridge and Sink systems.

Hydroviv help articles regarding Orders/Shipping/Subscriptions/Returns.

All articles

Categories

GETTING STARTED

FRIDGE & SINK SYSTEMS

SHOWER FILTERS

Orders/Shipping/Subscriptions/Returns