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How do I adjust the reward points for my autoship subscription and is there a difference between your filter and the filter that comes with an auto ice maker and water filler?Updated 3 months ago

If you notice that you haven’t received your reward points for an autoship subscription, it might be because the points are usually awarded after your subscription renews for the first time. If you believe there’s been an oversight, customer service may be able to manually add points to your account as a one-time courtesy. Remember, your next set of rewards will accrue when the subscription renews, according to the set schedule.

As for the filters, the specifics about how our filters differ from those that come standard with a refrigerator’s auto ice maker and water filler may not be addressed directly in customer service interactions. You may need to check product descriptions or reach out to customer service directly for detailed comparisons.

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