Hydroviv Help Center logo
Hydroviv Help Center logo

All articles

How do I cancel an unwanted shipment from my subscription?Updated 2 months ago

Should you need to cancel an unwanted shipment, you can contact customer service for assistance. 

Even if a shipment has already been fulfilled, you may refuse delivery of the item. It’s important to let customer service know when this occurs so they can issue the refund upon the item's return. 

Customer service can also cancel any future orders from the subscription to prevent any unwanted shipments and charges.

Was this article helpful?
Yes
No