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If I've encountered a leak between the lid and base of the system, in my water filter, how can I troubleshoot and fix it?

If you are experiencing a leak in your Hydroviv water filter, please follow these troubleshooting steps to resolve the issue:. This process helps create a more compressed seal to prevent leaks. If further assistance is needed, don't hesitate to conta

Why can't I tighten my lid during the initial installation?

We have some very strong employees assembling systems at our production facilities!If you cannot twist it, it is no cause for concern. This just means it was already fully tightened at our factory. This installation step is in place due to a few past

How do you measure a water connector?

Measure the Outside Diameter (OD) of your pipe or pipe fitting:.