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Replacements

Filters

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FAQ's regarding Hydroviv products and services.

Our filters are designed for self-installation. The connections are all screw-on (no plumbing or drilling). 

The undersink system uses 3/8" connections. 
The fridgeline system uses 1/4" connections. 

The system is installed on one line, most of the time cold since that's what people drink from. That means if you turn on the cold water faucet, it will be entirely filtered water. The hot will be unfiltered, unless you install a separate system on the hot water line. If it's warm, it will be a mixture of both. 

It is universally recommended to only consume from the cold water line.

You can view what's included and what general installation looks like at hydroviv.com/installation.

What does the installation look like?

The sink cartridges are performance-tested out to 720 gallons, per NSF Standard 53 protocols. For 90% of homes, this translates to 6 months on average. Built into this estimation is water usage from washing dishes, hands, etc.  

You are able to view our replacement options HERE

How long do the filters last? 

Your Hydroviv existing customer account can now be reached using the ACCOUNT link, found at the top right of our store's page on your desktop, or in the dropdown menu on your mobile device.  

You can also go to Hydroviv.com/account

PLEASE NOTE* If this is your first time accessing your updated Hydroviv account, you will first need to create the account and password, then you can login.

If you have already made a purchase, please use the same email address you used to purchase Hydroviv to ensure you can receive any reward points and view past orders. 

Once logged in, you are able to review past orders, edit your subscription(s), and more.💧🚰🚿

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