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General

Why should I choose a customized filter?

Most drinking water filters are one-size-fits-all. As a result, they fall remarkably short of providing adequate protection. Why? Because their active media target an approximation of what's in your water—AKA a guess. So, if you experience unusually

How Hydroviv Works

At Hydroviv, our Drinking Systems are specifically tailored to address the unique water supply of each customer, targeting and removing toxic contaminants such as arsenic, chromium 6, lead, and PFAS. Once you place an order, we utilize your shipping

How does the customization process work?

Most consumers will receive a filter customized to their shipping address. Here's how it works. 1. You submit your order, and our system notes your shipping address. 2. A member of our team reviews your address. They research local, county, state, fe

I use well water. Can you customize a filter for me?

Yes! Just make sure to mention that you're on a well in the notes section of your order. We'll take care of the rest. Here's what the process will look like. 1. You submit your order and mention that you use well water in the notes section. 2. Our sy

Does Hydroviv ship internationally?

At this time, Hydroviv only sells and ships products within the United States. We are unable to formulate or ship to other countries.

Why don't you use generalized percentages?

What information do you have on TDS meters?

TDS (Total Dissolved Solids) meters are not the right tool for accurate water quality measurement. This is because they only measure the total charged mineral content of water. The TDS level primarily indicates the presence of beneficial charged mine

What contaminants does the shower filter remove?

Our shower systems are specifically designed to provide effective filtration against chemicals that can be absorbed through the skin or inhaled during bathing. By utilizing catalytic carbon and KDF 55, we efficiently remove irritants such as chlorine

Can I use a Hydroviv Replacement Cartridge in a different Housing?

Yes! As long as it's a standard 10" by 2.5" housing, you can drop one of our cartridges in without a problem.Click HERE to view the cartridge

I have a boil water advisory. What should I do?

In the event of a boil water advisory, it's important to follow guidelines and boil your drinking water, even if it's been filtered. If you're using a Hydroviv Under Sink Filter or Fridge/Ice Maker Filter, we recommend replacing your filter once the